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SHIPPING & RETURNS

SHIPPING AND RETURNS POLICY

Shipping

 

All goods are sent by most economical postage, and pricing is dependent on the weight of the goods.   

Please note that during the Coronavirus restrictions, delivery will take longer as the staff are in the office irregularly.  Therefore, please allow 7 – 10 days for orders to be processed at present.

First day covers and stamps may be ordered but will not become available until 1st January 2021.

 

Please note items ordered and paid for manually will not be shipped until payment is received.

Tax

All prices shown include VAT at the current rate in the UK.

Please be aware that if you are ordering goods for delivery anywhere other than the UK, the customer is responsible for any import taxes due on delivery.

 

Returns policy

 

Faulty Goods will be automatically replaced by the staff in the SIGBI Trading Limited HQ.

Exchanges are permissible if the incorrect goods have been sent or ordered in error.

 

Replacement goods will only be sent once the damaged or incorrect goods are returned to the SIGBI Trading Limited HQ office. 

2nd Floor, Beckwith House, 1-3 Wellington Road North, Stockport, SK4 1AF

joanne@sigbi.org

+44 (0)161 480 7686

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